Ask Myles

The home fixes Myles knows.

These are the 105 home problems Myles walks homeowners through in the Canopy app, shown here word for word. In the app, Myles matches a question to the right one and tailors it to that home: which unit it has, where it is, and whether it is still under warranty. Each one ends at a clear point to stop.

Emergencies first

Shown exactly as Myles gives them. Read these before anything else.

EMERGENCYI smell gas
  1. Leave the house now. Take everyone with you.
  2. Do not touch any light switch, appliance, garage door opener or phone while inside. A spark is all it takes.
  3. Do not try to find the source.
  4. From outside and well away, call the gas company's emergency line, or 911.
  5. If you can safely reach an exterior gas shutoff on the way out without delaying yourself, turn it off. If not, keep going.
Stop hereThere is no troubleshooting for this. Every step above is about leaving, not diagnosing. The gas company attends these free and would far rather come out for nothing.

When to call a pro: Do not re-enter or relight anything until the gas company has cleared the property, regardless of how faint the smell was.

EMERGENCYCarbon monoxide alarm is sounding
  1. Get everyone and every pet outside into fresh air immediately. Do this first, before investigating anything.
  2. Call 911 or the fire service from outside.
  3. Do not go back in to open windows, turn things off, or find the source.
  4. Once cleared by responders, have every fuel-burning appliance inspected before using them: furnace, water heater, range, generator, fireplace.
  5. If anyone has headache, dizziness, nausea or confusion, treat it as a medical emergency.
Stop hereThis entry has no troubleshooting steps on purpose. Carbon monoxide is invisible, odourless and kills people who go back inside to check. There is nothing here for a homeowner to diagnose.

When to call a pro: Emergency services first, then an HVAC technician to find the source before anything fuel-burning is used again.

EMERGENCYBurning smell from an outlet, switch or the panel
  1. Stop using anything on that circuit immediately.
  2. If you can identify which breaker serves it, switch that breaker OFF.
  3. Unplug what you safely can, without touching anything warm or discoloured.
  4. Look for scorching, browning or melted plastic on outlets and switch plates. Do not touch them.
  5. If the smell comes from the panel itself, do not open it. Turn off the main breaker only if you can do so without touching anything hot.
Stop hereA burning smell from electrical equipment is a fire in progress or about to be. If you see smoke, sparks or discolouration spreading, leave and call 911. Do not investigate further.

When to call a pro: Same day, no exceptions, even if the smell stops. Something has already overheated and it will do it again.

EMERGENCYSewage backing up into the house
  1. Stop running water anywhere in the house. Every flush and every load makes it worse.
  2. Keep people and pets out of the affected area. Sewage is a genuine health hazard, not just unpleasant.
  3. Photograph everything before you touch it, with the date. This is almost always an insurance matter.
  4. If you have a sewer cleanout outside (a capped pipe at ground level), note where it is for whoever comes out.
  5. Do not attempt to snake a main line yourself.
Stop hereDo not clean it up without gloves, boots and ventilation, and do not run a household vacuum over it. Category 3 water needs professional remediation, and DIY cleanup routinely voids the claim.

When to call a pro: This is a call now, at any hour. Sewage backup damage compounds by the hour and most policies require prompt reporting.

Heating and AC

12 problems

AC is running but not cooling
  1. Check the thermostat is on COOL and set below the current room temperature. Also check the fan is on AUTO rather than ON (on ON it blows uncooled air between cycles and feels broken).
  2. Look at your air filter. A blocked filter is the single most common cause of poor cooling, and in Florida they load up fast. Hold it to the light; if you cannot see through it, replace it.
  3. Go outside to the condenser, the unit on the slab. It should be running and the air coming off the top should be warm.
  4. Clear leaves, grass and anything else from the fins, and make sure nothing is within about two feet of it.
  5. Look at the copper lines going into the house. Thick ice on them means airflow is restricted. Turn the system OFF and the fan ON for an hour to thaw before doing anything else.
Stop hereDo not spray anything into the condenser while it has power, and do not open the electrical box on its side. Refrigerant is not a homeowner repair. If you are told the system is low, it is leaking, and topping it up without finding the leak just repeats next year.

When to call a pro: Ice on the lines that returns, a condenser that will not start, or a system running constantly without reaching temperature all need a technician.

Water dripping from the air handler
  1. A little condensation on the lines is normal. Water collecting in a pan or dripping onto the floor is not.
  2. Find the condensate drain line, a white PVC pipe leaving the air handler. Its other end usually comes out near the condenser outside.
  3. Look for water backing up in the pan under the unit. That means the line is blocked, which in Florida is almost always algae.
  4. Suck the outside end of the line clear with a wet/dry vacuum for a minute. This clears it more often than not.
  5. Once it is flowing, pour a cup of distilled vinegar into the access port on the line every few months to keep it clear.
Stop hereIf the ceiling below is stained or sagging, stop and get someone out. A saturated ceiling can come down, and by that point it is a water damage claim rather than a maintenance job.

When to call a pro: If the line will not clear, or the pan refills straight after emptying, call before it finds your drywall.

Heating or AC won't turn on at all
  1. If the thermostat screen is blank, replace its batteries. A surprising share of no-heat and no-cool calls are two AAs.
  2. Check the breaker panel. Air handlers and condensers are usually on separate breakers, so check both. Reset firmly OFF then ON.
  3. Look for a switch that looks like an ordinary light switch near the air handler, often in a closet or the garage. It is the service switch and it gets knocked off.
  4. Check the filter and any closed vents. Some systems shut down on overheating when airflow is choked.
  5. Look for a full condensate pan. Many systems have a float switch that cuts power deliberately when the drain blocks, to stop it flooding your ceiling.
Stop hereDo not open the air handler cabinet or the condenser's electrical box. Both hold enough charge to hurt you even with the breaker off.

When to call a pro: If it has power at the breaker, the switch is on, and it still does nothing, it is a capacitor, a contactor or the board, all technician work.

AC turns on and off every few minutes
  1. Replace the air filter. Restricted airflow makes the system overheat and shut down early, then restart once it cools.
  2. Check no supply vents are closed. Closing vents to 'save money' chokes the system and causes exactly this.
  3. Make sure the thermostat is not in direct sun, near a lamp, or above a heat source. It will read warm, satisfy early, and cycle.
  4. Go outside and clear the condenser of leaves and grass clippings.
  5. Note how long each cycle lasts. Under five minutes repeatedly is worth a technician; ten to fifteen is normal in mild weather.
Stop hereDo not tape over or bypass any safety switch to stop it cutting out. Those switches exist because the alternative is a burnt-out compressor.

When to call a pro: Short cycling that survives a new filter and a clean condenser usually means low refrigerant or an oversized system.

Ice on the AC lines or indoor unit
  1. Turn the system to OFF at the thermostat, and the fan to ON. Running the fan alone thaws the coil fastest.
  2. Give it two to four hours. Do not chip at the ice, and do not run the AC while it is frozen.
  3. Put towels around the air handler, a thawing coil sheds a surprising amount of water.
  4. While it thaws, replace the air filter and open every supply vent in the house.
  5. Once fully thawed, run it again and watch. If it re-freezes within a day, stop using it.
Stop hereNever run the compressor with a frozen coil. Liquid refrigerant reaching it destroys the compressor, turning a service call into a system replacement.

When to call a pro: Repeat freezing means either airflow is still restricted or the charge is low. Low charge means a leak, and topping it up without finding the leak just repeats.

AC is making a loud or unusual noise
  1. Identify where it comes from: inside at the air handler, or outside at the condenser.
  2. A rattle outside is often a loose service panel screw or debris sitting on the fan guard. Turn the system off and look.
  3. A rattle inside is often the filter door not seated, or a loose duct connection.
  4. A hum with no fan movement outside means the unit is trying to start and cannot.
  5. Note whether the noise happens at startup, throughout the cycle, or at shutdown. It tells a technician a lot.
Stop hereA metallic screech or grinding means bearings. Turn the system off and leave it off. Running it destroys the motor. A loud bang at startup is electrical and also means stop.

When to call a pro: Screeching, grinding or banging are all 'turn it off and call today'. Rattles can wait for a scheduled visit.

Some rooms are hot and others cold
  1. Open every supply vent in the house, including in rooms you do not use. Closing them does not redirect air, it raises pressure and hurts the whole system.
  2. Check return vents are not blocked by furniture. Air has to get back as easily as it goes out.
  3. Replace the filter.
  4. In a two-storey home, expect the upper floor to run warmer. Running the fan on ON rather than AUTO evens it out considerably.
  5. Check for rooms with a lot of west-facing glass. Those will always lag in the afternoon, and blinds do more than the thermostat will.
Stop hereNothing risky. Resist closing vents in cold rooms. It is the most common well-intentioned thing that makes the problem worse.

When to call a pro: Persistent imbalance can mean undersized ducting or a leaking duct run in the attic. Worth having airflow measured.

Thermostat reads the wrong temperature
  1. Put a separate thermometer next to the thermostat and compare after twenty minutes. A degree or two apart is normal.
  2. Check what is near it: a lamp, a TV, direct sun, or a draught from a door will all skew it.
  3. Look for a supply vent blowing anywhere near it.
  4. If it is battery powered, replace the batteries. Weak batteries cause erratic readings before they cause a blank screen.
  5. Check for a calibration or temperature-offset setting in the menu; most modern thermostats have one.
Stop hereIf it is hard-wired, turn the power off at the breaker before pulling it from the wall for any reason.

When to call a pro: A thermostat more than three or four degrees out after all that is either failing or badly located, both worth a visit.

Heat is running but the air isn't warm
  1. Check the thermostat is on HEAT and the fan is on AUTO.
  2. Give it ten minutes. Heat pumps blow cool-ish air at first and take time to come up to temperature. This is normal and catches people out every winter.
  3. Replace the filter.
  4. Check the breaker for the air handler. Electric heat strips are often on their own breaker and can trip without the fan stopping.
  5. If it is a gas furnace, look for a lit pilot or an ignition light through the inspection window.
Stop hereIf you smell gas, stop, leave, and call the gas company from outside. Do not relight anything or operate switches.

When to call a pro: Cold air on a call for heat, after filter and breaker, usually means failed heat strips, a bad reversing valve, or an ignition fault.

Musty smell when the AC runs
  1. Replace the air filter. A damp, loaded filter is the most common source.
  2. Check the condensate pan under the air handler for standing water, and clear the drain line.
  3. Pour a cup of distilled vinegar into the condensate line access port to kill what is growing in it.
  4. Look at the vents themselves for visible dust or growth around the louvres and wipe them.
  5. Run the fan on ON for a few hours to dry the system out, then back to AUTO.
Stop hereA sharp chemical or burning smell is not this. Turn the system off and call. So is any smell like rotten eggs, which means gas.

When to call a pro: If the smell persists after the drain is clear and the filter is new, the evaporator coil likely needs professional cleaning.

Electric bill jumped and nothing changed
  1. Check the thermostat fan setting. Left on ON instead of AUTO, the blower runs 24 hours a day and adds meaningfully to a bill.
  2. Replace the filter. A choked system runs longer to reach the same temperature.
  3. Look for a door or window left open near a vent, and check weatherstripping on exterior doors.
  4. Check whether anyone changed the setpoint. Each degree lower is roughly a few percent more runtime.
  5. Compare against the same month last year rather than last month. Florida bills swing hugely by season.
Stop hereNothing risky. Be wary of anyone who knocks offering a free energy audit off the back of a high bill.

When to call a pro: A bill that doubles with no behaviour change and a clean filter is worth having the system's amp draw checked.

Attic is extremely hot or the upstairs won't cool
  1. Check soffit vents around the eaves are not blocked by insulation pushed into them. This is extremely common and easy to fix.
  2. Check the ridge or roof vents are clear.
  3. If you have a powered attic fan, check its breaker and whether its thermostat is calling.
  4. Look at whether ductwork in the attic is well insulated and sealed at the joints. Leaky attic ducts waste enormous amounts here.
  5. Note the attic temperature against outside. Twenty to thirty degrees hotter is normal; sixty is not.
Stop hereOnly walk on the joists or on boarded areas, and take a torch. Falling through a ceiling is a common and expensive attic injury.

When to call a pro: Poor attic ventilation shortens roof life and raises bills. Worth having assessed properly rather than adding a fan and hoping.

Plumbing and water

30 problems

Toilet keeps running
  1. Take the lid off the tank and set it somewhere flat. They crack easily.
  2. Look at the rubber flapper at the bottom. If it is not sitting flat, push it down with the handle of a brush. If the running stops, the flapper is the problem. They are a few dollars and swap out by hand.
  3. Check the chain from the handle to the flapper. Too tight and it holds the flapper open; too loose and it snags. You want a little slack, no more.
  4. Look at the water level. It should sit about an inch below the top of the overflow tube. If water is spilling into that tube, the fill valve needs adjusting. Most have a screw or clip on top.
  5. Add a few drops of food colouring to the tank and wait ten minutes without flushing. Colour appearing in the bowl means the flapper is leaking.
Stop hereNothing here is dangerous. If you need to stop the water entirely, the shutoff is the oval handle on the wall behind the toilet.

When to call a pro: If the tank is cracked, the bolts underneath are weeping, or water is pooling at the base, that is a plumber.

No hot water
  1. Check whether it is one tap or the whole house. One tap is usually that fixture's cartridge, not the heater.
  2. If your heater is electric, look at the breaker panel. Water heaters are usually a double-width breaker. Reset it firmly OFF then ON.
  3. Electric heaters also have a red reset button behind a small access panel on the front. Press it once, firmly.
  4. If your heater is gas, look through the small window near the bottom for a lit pilot flame.
  5. If someone ran a bath or two showers back to back, a tank simply needs 30 to 45 minutes to recover. That is not a fault.
Stop hereIf you smell gas, anywhere near the heater or in the house, do not touch any switch, do not relight anything. Leave, then call the gas company from outside. If the reset button trips again after you press it, stop and call a plumber; it is protecting against a real fault.

When to call a pro: Water pooling under the tank, rusty water from the hot tap, or a reset that will not hold all mean it is time.

A drain is slow or blocked
  1. Pull out the stopper and clear whatever is caught on it. In a bathroom sink or shower this is the answer most of the time, and it is usually hair.
  2. Try a plunger (a small sink plunger, not the toilet one). Cover the overflow hole with a wet cloth first or you will just push air around.
  3. Pour a kettle of hot (not boiling) water down slowly. Boiling water can crack porcelain and soften plastic traps.
  4. If it is a kitchen sink, run the disposal if you have one. A partial jam there shows up as a slow drain.
  5. If two or more fixtures are slow at once, the blockage is further down the line, not under that sink.
Stop hereSkip the chemical drain cleaners. They rarely clear a real blockage, they sit in the pipe, and they will burn a plumber's hands and eyes when they open it up an hour later.

When to call a pro: Several fixtures draining slowly at once, or any sewage smell, means a main-line issue. That is a plumber, not a plunger.

Garbage disposal is jammed or humming
  1. Turn the disposal switch OFF. If it is humming, it is powered and stuck, which is how people get hurt.
  2. Look underneath the unit for a small red reset button and press it.
  3. Find the hex wrench that came with it (often clipped to the underside). Fit it into the socket in the very centre of the bottom and work it back and forth. That frees the plate.
  4. If you cannot find the wrench, a broom handle down into the drain, levered gently against the blades, does the same job.
  5. With the power still off, look inside with a torch and remove anything you can see with tongs.
Stop hereNever put your hand into the disposal, even with the power off at the switch. Use tongs or pliers. And never run it without water.

When to call a pro: If it hums with nothing jammed, or trips its reset repeatedly, the motor has gone. Replacement is usually cheaper than repair.

I've found a water leak
  1. If water is actively running, shut it off before anything else. Your main shutoff is the fastest way to stop damage.
  2. If the leak is under a sink or behind a toilet, there is usually a smaller shutoff right there, an oval or football-shaped handle on the wall. Turn it clockwise.
  3. Put down towels and move anything that can be damaged, especially anything on a wooden floor.
  4. Photograph the leak and the damage now, before you clean up. If this becomes a claim, dated photos taken at the time are worth more than anything you write down later.
  5. Once the water is off, look at where it is coming from: a fitting, a hose, or the body of the fixture itself.
Stop hereIf water is anywhere near an outlet, a panel or a light fitting, do not stand in it and do not touch the fixture. Kill the power to that area at the breaker first.

When to call a pro: Any leak inside a wall or ceiling, or one you cannot stop at a shutoff, is a call now rather than tomorrow.

Water pressure has dropped
  1. Check whether it is one fixture or the whole house. One fixture is nearly always a blocked aerator.
  2. Unscrew the aerator from the end of the tap and rinse the screen. In hard water areas it clogs with scale, which is most of Florida.
  3. For a shower, soak the head in white vinegar overnight, a bag tied over it works well.
  4. If it is the whole house, check your main shutoff is fully open. A partly closed valve after other work is common.
  5. Check with a neighbour. A pressure drop across the street is the utility's, not yours.
Stop hereNothing here is risky. If you turn a shutoff and it will not move, leave it. Old valves snap, and then you have a much bigger problem.

When to call a pro: House-wide low pressure with the main fully open can mean a leak in the supply line, especially if you also see a jump in your bill.

Bad smell from a drain
  1. Run water down every drain in the house, including ones you rarely use, a guest bathroom or a floor drain. Dry traps let sewer gas straight in, and this is the answer more often than not.
  2. In a kitchen, clean the disposal: ice cubes and a cut lemon, run with cold water.
  3. Clean the overflow hole in the sink with a bottle brush. It grows a biofilm that smells and is easy to miss.
  4. Pour a kettle of hot water and a cup of baking soda down, wait ten minutes, then flush with more hot water.
  5. Check under the sink for damp on the trap or the wall behind. A smell with damp is a leak, not a dry trap.
Stop hereA persistent sewer smell with no dry traps can mean a broken vent or a cracked line under the slab. Not urgent for your safety, but do not ignore it for months.

When to call a pro: If the smell persists after every trap has been run and cleaned, get someone to check the venting.

Water is scalding hot
  1. Find the thermostat dial on the heater. On electric units it is behind an access panel; on gas it is a dial near the bottom.
  2. Set it to 120°F. That is the standard safe setting: hot enough to be useful, below the point where a child scalds in seconds.
  3. Wait a few hours before judging the change; a full tank takes time to come down.
  4. If the dial is already at 120 and the water is still scalding, the thermostat has failed.
  5. In the meantime, be careful at every tap, and especially with baths for children.
Stop hereTurn the power off at the breaker before removing any access panel on an electric heater. If you have to remove insulation to reach the dial, put it back.

When to call a pro: A thermostat that no longer controls temperature is a genuine scald risk and should be replaced promptly.

Water heater is rumbling or popping
  1. Rumbling and popping is almost always sediment on the bottom of the tank, with water boiling underneath it. Common in hard water, which is most of Florida.
  2. Note the heater's age. Sediment noise on a tank over ten years old often means it is near the end.
  3. Flushing the tank can help. It is a job you can do, but it involves hot water and a hose, and on an old tank the drain valve can fail open.
  4. If you are not comfortable flushing it, having it done annually is inexpensive and extends the tank's life.
  5. Note whether the noise is getting worse over weeks. Rapid change matters more than the noise itself.
Stop hereDo not flush a tank you suspect is corroded. If the drain valve will not reseal you have a full tank emptying into your garage and no way to stop it.

When to call a pro: Rumbling plus rusty water, or any moisture at the base, means plan for replacement rather than repair.

Water heater is leaking
  1. Work out where it is coming from. Condensation on the outside in humid weather is normal; a puddle is not.
  2. Check the fittings on top first. A weeping connection is a repair; a leaking tank is not.
  3. Look at the pressure relief valve, the pipe running down the side. If water is coming from there, the tank may be over-pressured or the valve failed.
  4. If the leak is from the body of the tank itself, it is done. Tanks cannot be repaired.
  5. Shut the water off to the heater, usually a valve on the cold inlet at the top, and turn off its power or gas.
Stop hereIf it is electric, kill the breaker before going near standing water around it. If it is gas, turn the gas control to OFF but do not touch anything else if you smell gas.

When to call a pro: A leaking tank is a same-day call. They rarely fail slowly for long, and a full tank emptying into a garage does real damage.

Hot water runs out too fast
  1. Note how long you get. A 40-gallon tank supports roughly one long shower or two short ones before needing to recover.
  2. Check the thermostat setting. If someone turned it down to save money, this is the trade-off.
  3. Look for a running toilet or a dripping hot tap anywhere in the house. A slow hot-side leak drains a tank quietly.
  4. Consider recent changes: a new rainfall showerhead can double flow rate and halve your hot water.
  5. On an electric heater, hot water that runs out unusually fast often means the lower heating element has failed. You are only heating the top half of the tank.
Stop hereNothing risky here. Do not raise the temperature above 120°F to compensate. That trades a comfort problem for a scald risk.

When to call a pro: A sudden halving of hot water capacity on an electric heater is usually a failed lower element, which is an inexpensive fix.

Toilet is blocked
  1. Do not flush again. A second flush on a blocked bowl is how bathrooms flood.
  2. If the bowl is near the rim, take the tank lid off and push the flapper closed by hand to stop water entering.
  3. Use a proper toilet plunger, the kind with a flange that folds out of the cup. A flat sink plunger will not seal.
  4. Push in slowly first to expel air, then pump firmly ten to fifteen times without breaking the seal.
  5. If plunging fails, a toilet auger (a few dollars, sold everywhere) reaches the trap that a plunger cannot.
Stop hereDo not use chemical drain cleaner in a toilet. It will not clear a physical blockage, and it sits in the bowl waiting to burn whoever works on it next.

When to call a pro: If other fixtures gurgle or back up when you flush, the blockage is in the main line, not the toilet.

Toilet flushes weakly
  1. Take the tank lid off and check the water level. It should be about an inch below the top of the overflow tube; low water means a weak flush.
  2. Adjust the fill valve up if the level is low. Most have a clip or screw on top.
  3. Check the chain has a little slack but lifts the flapper fully. A chain too long means the flapper closes early and cuts the flush short.
  4. Look under the rim with a mirror. Mineral deposits block the small rinse holes over time, especially in hard water.
  5. Clear those holes with a bent wire coat hanger or a shot of vinegar held against them.
Stop hereNothing risky. Do not raise the water level above the overflow tube. It will simply run into it continuously.

When to call a pro: If the level is right, the flapper is good and the rim holes are clear, the internal trapway may be partially blocked.

Tap is dripping
  1. Identify the type. A single lever is a cartridge; two separate handles are usually washers or ceramic discs.
  2. Turn off the supply at the shutoffs under the sink before doing anything else.
  3. Open the tap to drain the pressure, and plug the drain so nothing small disappears.
  4. For a cartridge tap, the handle usually comes off with a small screw under a decorative cap. Take the old cartridge to the shop rather than guessing at a match.
  5. For washer taps, replace the rubber washer and the O-ring together while you are in there.
Stop hereIf a shutoff valve under the sink will not turn or will not seal, stop. Old valves snap, and then a drip becomes a flood.

When to call a pro: If you cannot isolate the tap, or the body of it is corroded, replacing the whole fixture is usually cheaper than repeated repairs.

Water comes out the spout instead of the shower head
  1. Pull the diverter knob on the spout up firmly and fully. They stiffen with mineral build-up and often just need a proper pull.
  2. Run the water hot for a minute first. The mechanism moves more easily warm.
  3. If some water still runs from the spout while showering, a small amount is normal; a steady stream is not.
  4. For a wall-mounted lever or third handle, check it turns fully to its stop.
  5. Soak the spout in vinegar if it is heavily scaled. A bag tied over it overnight works.
Stop hereNothing risky. Do not force a seized diverter hard enough to twist the spout off the pipe.

When to call a pro: A worn diverter usually means replacing the spout or the valve cartridge: inexpensive, but often behind the wall.

Sewage smell in a bathroom
  1. Run water in every drain in that bathroom, including the shower and any floor drain. Dry traps are the usual answer in a guest bathroom.
  2. Flush the toilet and watch the base for movement. A toilet that rocks has likely broken its wax seal.
  3. Look at the caulk line where the toilet meets the floor for staining or softness in the flooring.
  4. Check the overflow hole in the sink and clean it.
  5. Note whether the smell is worse when the AC runs, which can pull sewer gas through a bad vent.
Stop hereSewer gas is unpleasant and, in enclosed spaces, genuinely unhealthy. Ventilate the room and do not sleep in it while you sort this out.

When to call a pro: A rocking toilet or a stained floor around the base means the wax ring has failed and the subfloor may be wet. That is a same-week call.

Sump pump isn't running
  1. Check it is plugged in. Many sit on a shared outlet that gets used for something else.
  2. Check the breaker or GFCI for that outlet.
  3. Lift the float by hand. If the pump runs, the float or its switch is the problem, not the motor.
  4. Look in the pit for gravel or debris jamming the float.
  5. Pour a bucket of water in and watch it cycle.
Stop hereUnplug the pump before reaching into the pit. Do not stand in water while handling it.

When to call a pro: A pump that hums without pumping, or a float that will not trigger it, should be replaced before the next storm rather than after.

Banging pipes when water shuts off
  1. Note which fixture triggers it. Washing machines and dishwashers are the usual culprits because their valves close fast.
  2. Turn off the main water supply, then open the highest and lowest taps in the house to drain the lines fully.
  3. Close the taps and turn the main back on slowly. This recharges the air chambers that cushion the shock, and often fixes it outright.
  4. If it returns quickly, the house may not have air chambers or arrestors fitted.
  5. Check for loose pipe straps in accessible areas. Banging is often amplified by a pipe free to move.
Stop hereTurn the main back on slowly. Opening it fast sends the same shock through the system you are trying to stop.

When to call a pro: Persistent hammering deserves proper arrestors fitted at the offending appliance. Left alone it works joints loose over years.

No water at all in the house
  1. Check the main shutoff is fully open. If work was done recently it may have been left partly closed.
  2. Check with a neighbour. If the street is out, it is the utility's.
  3. Look for a utility notice, or call their outage line.
  4. If you are on a well, check the breaker for the well pump and the pressure tank gauge.
  5. Check outside taps too. Water at an outside tap but not inside narrows it considerably.
Stop hereIf water stopped suddenly along with a change in the ground outside (a soft patch, a new wet area), do not dig. Call the utility.

When to call a pro: No water with the main open, and neighbours unaffected, means a supply line problem on your property.

Garbage disposal is leaking
  1. Dry everything, then run water and watch closely to find where it starts.
  2. A leak at the top where it meets the sink usually means the mounting seal has failed.
  3. A leak at the side is usually the dishwasher hose connection. Check the clamp.
  4. A leak from the very bottom of the unit means the internal seal has gone and the unit is finished.
  5. Check the drain connection to the trap for a loose slip nut, which hand-tightens.
Stop hereTurn the disposal off at the breaker or unplug it before working underneath. Never put a hand inside.

When to call a pro: Bottom leaks are not repairable. Top and side leaks usually are, and cheaply.

Water bill is unusually high
  1. Check every toilet with the food colouring test: a few drops in the tank, wait ten minutes without flushing, look for colour in the bowl. A silent running toilet is the single most common cause.
  2. Walk the house for dripping taps and check under every sink for damp.
  3. Check the irrigation schedule. A stuck valve or a doubled program shows up on the bill before you notice the lawn.
  4. Look at your water meter with everything off. If the dial still moves, something is running.
  5. Check the pool auto-fill if you have one. A stuck float refills continuously and invisibly.
Stop hereIf the meter moves with everything off and you cannot find the source, do not dig looking for it. Underground leaks need locating properly.

When to call a pro: A moving meter with everything off means a leak on your side, often underground. That is worth finding quickly.

Outdoor tap drips or leaks
  1. Check whether it leaks from the spout or from around the handle. They are different fixes.
  2. A leak from the spout with the tap closed is the washer inside. Turn off the supply, remove the handle and the stem, and replace it.
  3. A leak around the handle when running is the packing nut. Tighten it a quarter turn and see.
  4. Check whether a hose has been left attached with a nozzle closed, which holds pressure against the valve constantly.
  5. Look for damp on the wall below, which can mean the leak is behind the wall rather than at the tap.
Stop hereIf the tap turns but water does not stop, or the whole fixture turns in the wall, stop. The pipe behind it may be at risk.

When to call a pro: Damp on the wall below an outdoor tap can mean a split pipe inside the wall, which is worth catching early.

Warm spot on the floor or the sound of running water
  1. Turn off every tap and appliance, then stand still and listen. Running water with everything off is the classic sign.
  2. Go to the water meter and watch the leak indicator dial. Movement with everything off confirms it.
  3. Walk the floors barefoot. A persistently warm patch usually means a hot-water line leaking under the slab.
  4. Look for unexplained damp on carpet edges, or baseboards lifting.
  5. Shut the main off and watch the meter again to confirm it stops.
Stop hereDo not break into the slab yourself, and do not let anyone start cutting before the leak has been properly located. Repairs get expensive fast when they guess.

When to call a pro: Slab leaks need electronic location before excavation. Call a plumber who does leak detection, not just repairs.

Septic system problems
  1. Note when the tank was last pumped. Most need it every three to five years and most people cannot remember.
  2. Look at the drain field. A patch of unusually green, lush or soggy grass means effluent is surfacing.
  3. Reduce water use immediately: shorter showers, no laundry, spread loads out.
  4. Check nothing has been parked or stored over the tank or field. Compaction damages both.
  5. Note whether all drains are slow or just one. All of them points at the tank.
Stop hereNever open a septic tank lid. The gases inside are lethal within seconds and have killed people who leaned in to look.

When to call a pro: Soggy ground over the drain field or sewage odour outside means call today. Septic repairs escalate from expensive to very expensive quickly.

Well pump isn't delivering water
  1. Check the breaker for the well pump. It is usually its own, often a double-width.
  2. Look at the pressure gauge on the tank. Normal is roughly 40 to 60 psi cycling.
  3. Listen at the pressure tank for the pump cycling on and off rapidly, which means the tank has lost its air charge.
  4. Check the pressure switch (a small box on the pipe near the tank) for obvious burning or ants, which get inside and weld the contacts.
  5. Note whether you have any water at all, or just poor pressure.
Stop hereDo not open the pressure switch or the well cap. Both carry mains voltage, and an open well head is a contamination route.

When to call a pro: Rapid cycling destroys pumps quickly. If the tank has waterlogged, get it dealt with before the pump burns out.

Water feels hard again or softener isn't working
  1. Open the brine tank and check there is salt in it. This is the answer most of the time.
  2. Look for a salt bridge, a hard crust holding salt up above the water so it never dissolves. Break it with a broom handle.
  3. Check the unit is not stuck in bypass. Most have a valve or lever that gets left over from other plumbing work.
  4. Check the regeneration schedule on the head, and that the unit has power.
  5. Look in the brine tank for a solid mush at the bottom, which means it needs cleaning out.
Stop hereNothing risky. Do not add salt on top of a bridge. Break it first or you are just adding to the pile above the water.

When to call a pro: A unit that regenerates on schedule but produces no softening usually needs new resin or a valve rebuild.

Tankless water heater showing an error code
  1. Write the code down exactly. It tells a technician most of what they need, and saves a diagnostic visit.
  2. Turn the unit off at the breaker or its switch, wait a minute, and turn it back on. Many codes clear.
  3. Check the inlet filter screen for debris, a common cause of flow-related codes.
  4. Check the venting outside is not blocked by a nest or landscaping.
  5. Note whether it fails only at high demand, which points at gas supply or sizing rather than the unit.
Stop hereDo not clear a code repeatedly and keep using it, especially any code relating to combustion, venting or flame failure. Those exist to prevent carbon monoxide.

When to call a pro: Tankless units need descaling roughly annually in Florida water. If it has never been done, that is likely your answer.

Toilet rocks or moves when you sit on it
  1. Stop using it heavily until sorted. Movement tears the wax seal and lets water under the floor.
  2. Check the two bolts at the base under their caps. Tighten them a little at a time, alternating sides.
  3. Stop as soon as movement stops. Overtightening cracks the porcelain, and then you need a new toilet.
  4. If tightening does not stop it, the flange underneath may be broken or the floor may be soft.
  5. Look at the floor around the base for discolouration, soft spots or lifting tiles.
Stop hereDo not keep tightening a toilet that still rocks. If two turns has not fixed it, the problem is the flange or the subfloor and force will only crack the bowl.

When to call a pro: A broken flange or a soft subfloor means pulling the toilet. That is a plumber, and worth doing before it becomes a floor repair.

Water pressure is far too high
  1. Buy a pressure gauge that screws onto an outdoor tap. They are inexpensive and take a minute.
  2. Normal is roughly 50 to 70 psi. Above 80 is damaging and above 100 is urgent.
  3. Check whether you have a pressure reducing valve, usually a bell-shaped brass fitting where the main enters the house.
  4. Note whether fixtures are failing repeatedly, taps drip, or the water heater relief valve weeps. Those are high-pressure symptoms.
  5. Check pressure at different times of day; it often peaks overnight.
Stop hereDo not adjust a pressure reducing valve by guesswork with no gauge fitted. And do not ignore a weeping relief valve on the water heater. That is a pressure warning, not a drip.

When to call a pro: Sustained high pressure destroys appliances, hoses and joints throughout the house. Replacing a failed regulator is cheap by comparison.

Water spurting from a small chrome fitting on the sink
  1. That fitting is the dishwasher air gap, and water coming from it means the dishwasher cannot drain.
  2. Lift the chrome cap off and remove the plastic cover underneath.
  3. Clear any debris inside with a bottle brush.
  4. Check the larger hose running from the air gap to the disposal or drain for a blockage. This is usually where it is.
  5. Run the disposal if you have one, then run a short dishwasher cycle and watch.
Stop hereTurn the dishwasher off before disconnecting anything, and put a bowl underneath. The hose will hold water.

When to call a pro: A blocked air gap that keeps returning usually means the drain hose or the disposal inlet needs proper clearing.

Electrical

17 problems

An outlet stopped working
  1. Plug something you know works into the outlet, a phone charger or a lamp. Rules out the appliance.
  2. Look for a GFCI outlet nearby, the kind with small TEST and RESET buttons, usually in kitchens, bathrooms, garages and outside. One GFCI often protects several ordinary outlets downstream of it.
  3. Press RESET firmly on every GFCI you can find, including ones in other rooms. A bathroom GFCI tripping can kill an outlet in the garage.
  4. If that does not do it, go to your breaker panel and look for a switch sitting between ON and OFF, or not quite in line with its neighbours.
  5. To reset a breaker, push it firmly all the way to OFF first, then back to ON. Half-throwing it does nothing.
Stop hereDo not remove the panel cover or touch anything inside it. Resetting a breaker means moving the switch on the front only. If a breaker trips again immediately, stop. That is the breaker doing its job and something is wrong on that circuit.

When to call a pro: If a breaker keeps tripping, or the outlet is warm, discoloured or smells of burning, stop using it and call an electrician today.

A breaker keeps tripping
  1. Unplug everything on that circuit. Walk the rooms it covers and pull each plug.
  2. Reset the breaker: firmly to OFF, then back to ON.
  3. If it holds, plug things back in one at a time, waiting a minute between each. The one that trips it is your culprit.
  4. Space heaters, hair dryers, window units and microwaves are the usual causes. Two of them on one circuit will trip it every time.
  5. If it trips with everything unplugged, the problem is in the wiring rather than anything you own.
Stop hereNever wedge, tape or hold a breaker in the ON position. It is trying to prevent a fire.

When to call a pro: A breaker that trips with nothing plugged in needs an electrician. So does one that trips the instant you reset it.

Lights are flickering
  1. Note whether it is one fixture or the whole house. One fixture is usually a loose bulb. Turn the power off at the switch and hand-tighten it.
  2. If it is an LED on a dimmer, check the bulb is dimmable. Non-dimmable LEDs on a dimmer flicker constantly.
  3. If lights dim briefly when the AC or fridge kicks on, that is normal. Big motors draw hard on startup.
  4. If the whole house flickers repeatedly, with no appliance starting, note when it happens and for how long.
Stop hereWhole-house flickering that is getting worse, or comes with a burning smell, buzzing from the panel, or warm switch plates, is not a nuisance. It is a warning. Call an electrician the same day.

When to call a pro: Persistent whole-house flickering can be a loose service connection, which is both a fire risk and the utility's problem to diagnose.

Smoke alarm keeps chirping
  1. A single chirp every 30 to 60 seconds is almost always a low battery, even on mains-wired alarms. They have a backup battery.
  2. Replace the battery in the chirping unit. If you cannot tell which one it is, do them all; they are cheap and you are up there anyway.
  3. After changing it, press and hold the test button for a few seconds to clear the fault.
  4. If it still chirps, look for a date on the back. Alarms expire, most after 10 years, and chirp at end of life no matter what you do.
  5. Dust the unit with a vacuum brush. Insects and dust set them off and make them chirp.
Stop hereNever take the battery out and leave it out, and never unplug a hard-wired alarm to stop the noise. If the noise is unbearable, replace the unit the same day rather than disabling it.

When to call a pro: If a hard-wired alarm chirps with a fresh battery and is under 10 years old, it may be faulty and it is worth replacing the whole unit.

A GFCI outlet won't reset
  1. Unplug everything downstream of it, including in nearby rooms. One GFCI often protects several outlets.
  2. Press TEST first, then RESET. Doing it in that order clears the latch on many units.
  3. If it holds, plug things back in one at a time. Outdoor items, pool equipment and anything that has been rained on are the usual suspects.
  4. Check whether the outlet is outside or in a damp area. Moisture in the receptacle will trip it repeatedly until it dries.
  5. If it is outdoors, open the cover and look for water sitting inside the box.
Stop hereA GFCI that will not reset with nothing plugged in is doing its job. There is a real fault on that circuit. Do not keep forcing it.

When to call a pro: If it will not hold with everything unplugged, or trips again within minutes, that circuit needs an electrician.

Ceiling fan wobbles or makes noise
  1. Turn the fan off and let it stop completely.
  2. Check every blade screw where it meets the motor housing, and the screws holding the housing to the bracket. Loose screws cause most wobble.
  3. Measure from the ceiling to the tip of each blade in turn. A blade out of line by even a few millimetres will wobble at speed.
  4. Clean the blades. Dust builds unevenly and is enough on its own to unbalance a fan.
  5. If it still wobbles, fit a balancing kit, a small weight that clips to the offending blade. They cost a few dollars.
Stop hereTurn the power off at the breaker, not just the wall switch, before touching the mounting bracket. And do not use a wobbling fan that is dropping dust or making a knocking noise. Get it down.

When to call a pro: If the fan moves at the ceiling mount rather than the blades, the box may not be rated for a fan. That is worth fixing properly.

An appliance keeps tripping the breaker
  1. Note whether it trips immediately on start, or partway through a cycle. Immediate points at a short; partway points at heat or load.
  2. Move the appliance to a different outlet on a different circuit if you can, and see whether it follows.
  3. Unplug everything else on that circuit and try again.
  4. Check the plug and cord for damage, scorching or heat marks.
  5. If it is a GFCI outlet, try a standard one. Some motors nuisance-trip GFCIs.
Stop hereStop using an appliance that trips a breaker repeatedly. Any burning smell, scorching on the plug, or a warm cord means unplug it and do not use it again.

When to call a pro: If the fault follows the appliance to another circuit, it is the appliance. If it stays with the circuit, it is the wiring, and that is an electrician.

A light switch stopped working
  1. Replace the bulb first, even if it looks fine. LEDs fail without going visibly dark.
  2. Check whether the light is on a three-way circuit with a second switch elsewhere. The other switch may be holding it off.
  3. Check the breaker for that room.
  4. Look for a GFCI in the area and reset it. Some lighting runs downstream of one.
  5. If the switch feels loose, sloppy or warm, stop using it.
Stop hereDo not remove the switch plate and poke around inside. A warm switch, buzzing, or any browning on the plate means turn the breaker off and call.

When to call a pro: Switches are cheap and quick for an electrician. A warm one is a same-week call, not a someday.

Outdoor outlet has no power
  1. Find the GFCI that protects it. Outdoor outlets are almost always downstream of one, often in the garage or a bathroom.
  2. Press RESET on every GFCI in the house.
  3. Open the weatherproof cover and look for water sitting inside the box.
  4. If it has been raining, let it dry fully before resetting again.
  5. Check the breaker labelled for exterior or garage circuits.
Stop hereDo not reset a GFCI repeatedly on a visibly wet outlet. Dry it out first, and if it trips again once dry, leave it off and call.

When to call a pro: An outdoor outlet that trips repeatedly when dry has water in the conduit or a failed device. Both need an electrician.

Doorbell doesn't ring
  1. If it is a smart or battery doorbell, charge or replace the battery and check its wifi.
  2. For a wired bell, check the transformer, usually a small box near the panel, in the garage, or in a closet.
  3. Check the breaker.
  4. Press the button and listen closely at the chime unit for a faint hum or click. That tells you power is reaching it.
  5. Unscrew the button itself and check the two small wires are still attached. They corrode outdoors.
Stop hereDoorbell circuits are low voltage and safe to handle, but the transformer side is not. Do not open the transformer.

When to call a pro: A dead transformer is cheap to replace but sits on mains wiring. Worth the call.

Half the house has no power
  1. Check whether neighbours are affected. A partial outage across the street is a utility problem.
  2. Look at every breaker in the panel for one sitting between ON and OFF.
  3. Reset any tripped breaker firmly OFF then ON.
  4. Note whether the affected areas share anything obvious: one floor, one side of the house.
  5. Check the main breaker at the top of the panel has not partly tripped.
Stop hereHalf a house losing power with no tripped breaker can mean a failed service connection or a loose neutral. That is a genuine fire and equipment risk. Do not investigate the panel yourself. Call the utility and an electrician the same day.

When to call a pro: Lights dimming and brightening in the affected half, or appliances behaving oddly, points at a lost neutral. Treat that as urgent.

Bathroom fan isn't clearing steam
  1. Turn the power off at the switch, take the cover down and wash it. They clog invisibly with dust and lint.
  2. Vacuum the fan blades and the housing.
  3. Hold a sheet of toilet paper to the grille with the fan running. If it does not hold, airflow is poor.
  4. Check the duct in the attic is still connected to the fan and to the roof vent. They fall off surprisingly often.
  5. Run the fan for twenty minutes after a shower, not five. Most people turn it off far too early.
Stop hereTurn the breaker off, not just the switch, before removing the fan housing itself.

When to call a pro: A duct that has come adrift in the attic is venting warm wet air into your insulation. Worth fixing promptly in Florida.

Smoke alarm goes off for no reason
  1. Vacuum the unit thoroughly with a brush attachment. Dust and insects are the most common cause of false alarms.
  2. Check its location. Within about ten feet of a kitchen or a steamy bathroom, nuisance alarms are inevitable.
  3. Check the age on the back. Alarms get more sensitive and less reliable as they age out, typically at ten years.
  4. Replace the battery even if it has not chirped.
  5. If it happens at a consistent time of day, look at what runs then: a shower, an oven, or sun heating that part of the house.
Stop hereNever remove the battery or disconnect the unit to stop nuisance alarms. If it is genuinely misplaced, have it relocated rather than disabled.

When to call a pro: A unit over ten years old should simply be replaced. An interconnected set should be replaced together.

Ceiling fan won't turn on
  1. Check the pull chains, both of them. One controls the fan, one the light, and they get pulled by accident.
  2. If it has a remote, replace the battery and check the remote is paired.
  3. Check the wall switch and the breaker.
  4. Look for a reverse switch on the motor housing sitting halfway between positions, which stops some fans dead.
  5. Turn the blades by hand with the power off. Stiffness suggests the motor rather than the controls.
Stop hereTurn the breaker off before opening the motor housing or the canopy at the ceiling.

When to call a pro: A fan that hums without turning has a failed capacitor. Cheap part, but it is inside the housing on a ceiling.

Standby generator won't start or run
  1. Check the unit is in AUTO rather than OFF or MANUAL. It gets left in OFF after servicing.
  2. Look at the display for a fault code and write it down.
  3. Check the battery. A dead battery is the single most common reason a standby generator fails to start when needed.
  4. Confirm the fuel supply valve is open. Propane tanks run out and nobody notices until the outage.
  5. Check when it last ran its weekly self-test. If it has not been exercising, that is the warning you missed.
Stop hereNever run a portable generator in a garage, even with the door open. Carbon monoxide from generators kills people every hurricane season in Florida.

When to call a pro: A standby generator that fails its self-test needs servicing before storm season, not during it.

Bedroom circuit keeps tripping with nothing wrong
  1. Check whether the breaker has a TEST button on it. That makes it an AFCI, which trips on arcing rather than overload.
  2. Unplug everything on the circuit and reset. AFCIs nuisance-trip on certain motors, vacuum cleaners and older electronics.
  3. Reintroduce items one at a time to find the offender.
  4. Check for a loose plug in a worn outlet, which genuinely arcs and is what the breaker is for.
  5. Note whether it trips at a consistent time or with a consistent appliance.
Stop hereDo not replace an AFCI with a standard breaker to stop the tripping. It is required by code in bedrooms for fire safety and swapping it is both unsafe and an insurance problem.

When to call a pro: Repeated trips with everything unplugged mean real arcing somewhere in the wiring. Call promptly.

Pool or landscape lighting trips after rain
  1. Let everything dry fully before resetting anything.
  2. Check junction boxes and fixture housings for standing water.
  3. Look at any fixture sitting in a low spot that floods.
  4. Check cable entries into fixtures for perished seals.
  5. Note whether it trips only after heavy rain or every time.
Stop hereNever reset a GFCI serving pool lighting repeatedly while it keeps tripping. Pool light faults are one of the few genuine electrocution risks around a home. Keep people out of the water until it is checked.

When to call a pro: Any pool light fault is an immediate call to a licensed electrician with pool experience. Do not treat this as an inconvenience.

Appliances

18 problems

Dishwasher won't drain
  1. Pull out the bottom rack and lift out the filter, usually a cylinder you twist to release. Rinse it under the tap. This is the answer most of the time.
  2. Clear the sump underneath it of glass, labels, and anything the filter missed.
  3. If you have a garbage disposal, run it. The dishwasher usually drains through it, and a partial jam there stops the dishwasher.
  4. If the disposal is new, check the knockout plug was removed during installation. If it was not, the dishwasher has never been able to drain.
  5. Look at the drain hose under the sink for a kink or a sag holding water.
Stop hereTurn the dishwasher off at the breaker before reaching anywhere near the heating element in the base. It stays hot long after a cycle.

When to call a pro: If the filter is clean, the disposal runs, and it still holds water, the drain pump has probably failed.

Refrigerator isn't cold
  1. Check the temperature dial has not been knocked. Fridge should sit around 37°F, freezer around 0°F.
  2. Make sure vents inside are not blocked by food. Cold air has to circulate, and a packed fridge stops it.
  3. Pull the fridge out and look at the coils on the back or underneath. If they are furred with dust, vacuum them. Blocked coils are the most common cause of poor cooling and the easiest to fix.
  4. Check the door seals. Close the door on a banknote. If it pulls out with no resistance, the seal has gone and warm air is getting in.
  5. Listen for the compressor. Silence at the back, with the light coming on inside, points at the compressor or its relay.
Stop hereNothing dangerous here, but if the freezer is thawing, move what you can to a cooler now rather than waiting to see whether it recovers.

When to call a pro: Silent compressor, frost building on the back wall, or a fridge that runs constantly without getting cold all need a technician.

Washing machine won't drain or spin
  1. Open and close the door or lid firmly. Most machines will not spin if the latch has not registered.
  2. Redistribute the load. A single heavy item on one side will stop the spin cycle on nearly every machine.
  3. Find the drain filter. On a front loader it is usually behind a small hatch at the bottom front. Put a towel and a shallow tray down first, because water will come out.
  4. Clear the filter of coins, hair grips and lint, then refit it firmly.
  5. Check the drain hose at the back for a kink, and that it is not pushed so far down the standpipe that it siphons.
Stop hereUnplug the machine before opening the filter hatch, and expect standing water. Do not tip a full machine to drain it. They are heavier than they look and the water goes everywhere.

When to call a pro: If the filter is clear and it still will not drain, the pump has gone. On an older machine, weigh repair against replacement.

Dryer runs but clothes stay damp
  1. Clean the lint filter. Then clean it again properly. Fabric softener leaves an invisible film that blocks airflow. Scrub it under a tap with a little washing-up liquid.
  2. Go outside and find the vent. With the dryer running you should feel strong warm air. Weak or no airflow is your answer.
  3. Pull the dryer out and check the duct behind it is not crushed against the wall.
  4. Disconnect the duct and clear the lint out of it. This is a fire risk as much as a performance one.
  5. Stop overloading it. A drum more than about two-thirds full will not dry properly no matter what.
Stop hereLint in a dryer duct is one of the most common causes of house fires. If the duct is foil concertina type, replace it with rigid metal while you have it apart.

When to call a pro: If airflow is good and it still runs cold, the heating element or thermal fuse has gone.

Oven won't heat
  1. Check the clock and any timer settings. Most ovens will refuse to heat if a delayed-start or timed-bake has been set by accident.
  2. Look for a lockout, often a padlock icon, usually cleared by holding a button for a few seconds.
  3. If it is electric, check the breaker. Ovens are usually a double-width breaker; reset firmly OFF then ON.
  4. If the oven is dead but the cooktop works, or the reverse, that points at one element rather than the supply.
  5. On a gas oven, check the cooktop burners light. If they do, gas is reaching the appliance.
Stop hereIf you smell gas at any point, stop, leave, and call the gas company from outside. Do not test anything else, and do not use a phone inside the house.

When to call a pro: A failed element or igniter is a straightforward repair, but both involve mains voltage or gas. Worth the call.

Water around the washing machine
  1. Work out whether it appears during fill, during the cycle, or during drain. It points at different causes.
  2. Check the two supply hoses at the back. Where they screw on is the most common leak, and hand-tightening a quarter turn often fixes it.
  3. Look at the hoses themselves for bulging or cracking. Rubber supply hoses have a life and fail suddenly.
  4. Check the drain hose is properly secured in the standpipe and has not worked loose during a spin.
  5. On a front loader, wipe the door gasket and check for tears or trapped items in the fold.
Stop hereA burst washing machine supply hose is one of the most common large water-damage claims there is. If either hose is bulging, replace both today with braided stainless ones.

When to call a pro: Leaks from underneath the machine rather than the connections usually mean the pump or tub seal, which on an older machine may not be worth repairing.

Washing machine smells musty
  1. Pull back the rubber door gasket on a front loader and wipe inside the fold. This is where it lives, and it is always worse than people expect.
  2. Clean the detergent drawer. Pull it right out and wash it.
  3. Run an empty hot cycle with two cups of white vinegar, or a machine-cleaning tablet.
  4. Use less detergent going forward. Excess suds do not rinse out and feed the growth.
  5. Leave the door and the drawer ajar between washes. This alone prevents recurrence.
Stop hereDo not mix vinegar and bleach in the machine. Run separate cycles if using both.

When to call a pro: If the smell persists after a deep clean, the sump or drain hose may be holding residue and need clearing.

Dishes come out dirty
  1. Pull out and rinse the filter in the base. A loaded filter recirculates dirty water over everything.
  2. Check the spray arms spin freely by hand, and clear their holes with a toothpick. Tall items block them constantly.
  3. Stop pre-rinsing so thoroughly. Modern detergent needs some soil to work against, and spotless dishes actually clean worse.
  4. Check the detergent is not old. It loses effectiveness after a few months open, particularly in humidity.
  5. Run the hot tap at the sink until it is hot before starting a cycle, so the machine fills hot rather than heating from cold.
Stop hereTurn the machine off at the breaker before reaching near the heating element in the base. It holds heat long after a cycle.

When to call a pro: If the arms spin, the filter is clean and it still leaves residue, the circulation pump or the inlet valve may be weak.

Dishwasher won't start
  1. Push the door firmly until the latch clicks. Most machines will not start on a door that looks closed but has not latched.
  2. Check for a child lock or control lock, usually a padlock icon held for a few seconds to clear.
  3. Check the breaker. Dishwashers are often on a shared kitchen circuit with the disposal.
  4. Look under the sink for a switch on the wall. Some installations have one and it gets knocked.
  5. Check whether a delayed start has been set by accident.
Stop hereIf there is standing water in the base and no power, kill the breaker before investigating further.

When to call a pro: Power at the breaker, door latched, no response at all usually means the door switch or the control board.

Water pooling under or inside the fridge
  1. Water inside at the back of the fresh food compartment usually means the defrost drain is blocked. It is a small hole at the base of the rear wall.
  2. Clear it gently with warm water and a turkey baster, or a length of soft tubing. Do not force anything sharp through it.
  3. Water underneath usually means the drip pan has overflowed or the unit is not level.
  4. Check the water line to the ice maker if you have one, where it connects at the back.
  5. Make sure the fridge is level, tilting very slightly back, so doors self-close and the drain runs the right way.
Stop hereUnplug the fridge before pulling it out on a tiled floor, and mind the water line. They kink easily and then leak permanently.

When to call a pro: A leaking water line or a cracked drip pan is a straightforward repair. Water pooling with frost building inside means the defrost system.

Ice maker stopped making ice
  1. Check the wire arm or switch inside the ice maker is in the ON position. It gets knocked up by a bag of frozen peas constantly.
  2. Check the freezer is actually cold enough. Ice makers stop above about 10°F.
  3. Look for an ice bridge: a frozen lump jamming the mould. Remove the bin and clear it.
  4. Check the water supply line at the back is not kinked or turned off.
  5. If the fridge has a water filter, check its age. A clogged filter starves the ice maker before it affects the drinking water noticeably.
Stop hereDo not chip at ice in the mould with a knife or screwdriver. Warm water and patience, or you will puncture something.

When to call a pro: If water reaches the fridge but the mould never fills, the inlet valve or the ice maker module has failed.

Microwave runs but doesn't heat
  1. Check the door closes fully and the latch is not damaged. Microwaves refuse to heat on a door they do not trust.
  2. Try a cup of water for one minute as a consistent test rather than judging by a plate of food.
  3. Check nothing is set to a low power level or a defrost setting from last time.
  4. Unplug it for a minute and plug it back in to reset the control board.
  5. Check the breaker. A microwave that lights up can still be on reduced supply.
Stop hereNever open the case of a microwave. The capacitor inside holds a lethal charge even unplugged, for a long time. This is one of the few genuinely dangerous appliances to open.

When to call a pro: A microwave that runs without heating has almost always lost its magnetron or diode. On most units, replacement is cheaper than repair.

Oven cooks unevenly or burns things
  1. Buy an oven thermometer and check the actual temperature against the setting. Ovens drift, and most people never find out.
  2. Most ovens have a calibration offset in the settings menu. If it reads consistently 25°F out, adjust it there.
  3. Check the door seal for gaps or damage. A poor seal means heat loss at the front and uneven results.
  4. Stop using foil on the bottom rack. It reflects heat and disrupts the airflow the oven is designed around.
  5. Rotate trays halfway through. Almost every domestic oven has a hot corner.
Stop hereNothing risky. Do not use oven cleaner on the door seal or the heating elements.

When to call a pro: More than 50°F out after calibration usually means a failing temperature sensor, which is a cheap part.

Gas burner won't light
  1. Turn the burner off and wait a minute before trying anything, so unburnt gas clears.
  2. Check the other burners. One dead burner is that burner; all dead means supply.
  3. Lift off the burner cap and grate and check they are seated correctly. Misaligned caps are the most common cause.
  4. Clean the small igniter, the ceramic nub, with a dry toothbrush. Spills and grease stop it sparking.
  5. Clear the ring of gas ports with a pin if food has blocked them.
Stop hereIf you smell gas and the burner does not light, stop. Turn everything off, ventilate, and if the smell persists leave and call the gas company from outside. Do not keep clicking the igniter.

When to call a pro: A burner that sparks but will not light, with clean ports, usually means the igniter or the valve.

Dryer won't start
  1. Close the door firmly. The door switch is the most common reason a dryer will not start.
  2. Check the breaker. Electric dryers use a double-width breaker. Reset firmly OFF then ON.
  3. Check the start button is being held long enough; some models need a moment.
  4. Clear the lint filter and make sure it is fully seated. Some models will not run without it.
  5. If the drum turns by hand but the motor hums, the belt may have snapped.
Stop hereUnplug before checking anything inside the drum or the lint housing. On a gas dryer, do not disconnect the gas line.

When to call a pro: A humming motor, a broken belt or a failed thermal fuse are all repairs. A thermal fuse in particular is cheap and often the whole problem.

Range hood isn't pulling smoke
  1. Take out the metal mesh filters and wash them in hot soapy water, or run them through the dishwasher. Grease-loaded filters halve the airflow.
  2. Check whether your hood vents outside or recirculates. A recirculating hood never removes smoke, only smell, and no amount of cleaning changes that.
  3. If it recirculates, replace the charcoal filter. They are consumable and usually neglected.
  4. Check the exterior vent flap opens when the fan runs. They stick shut, or get blocked by nests.
  5. Run the fan before you start cooking rather than after smoke appears.
Stop hereTurn the power off before removing anything beyond the mesh filters. Grease and electrics are a poor combination.

When to call a pro: If airflow is weak with clean filters and a clear vent, the blower motor is failing.

Dryer vent flap outside won't open or is blocked
  1. Go outside while the dryer runs and check the flap opens and air comes out strongly.
  2. Look for a nest. Birds build in dryer vents constantly, and it is both a blockage and a fire risk.
  3. Clear lint from the outside of the vent hood with gloved hands.
  4. Check the flap moves freely and is not painted shut or crusted with lint.
  5. If a vent cover has a screen fitted, remove it. Screens are not permitted on dryer vents and clog immediately.
Stop hereIf you find a nest with eggs or chicks, leave it and vent the dryer another way or stop using it until they fledge. Removing an active nest is illegal for most species.

When to call a pro: Have the full duct professionally cleaned annually if the run is long or has bends. It is a fire prevention job, not a chore.

Fridge water tastes bad or dispenses slowly
  1. Check when the filter was last changed. Most need it every six months and almost nobody does it on time.
  2. Replace the filter, then run two to three gallons through to flush the carbon fines out.
  3. Reset the filter indicator light, usually a button held for a few seconds.
  4. If flow is still slow, check the supply line at the back for a kink.
  5. Check the shutoff valve for the fridge line is fully open.
Stop hereNothing risky. Use the manufacturer's filter or a properly certified equivalent. Uncertified filters can be worse than none.

When to call a pro: Slow flow with a new filter and an open valve usually means the inlet valve on the fridge is failing.

Around the house

13 problems

Water stain on the ceiling
  1. Photograph it now, with something in shot for scale, and note the date. If this becomes a claim that photo matters.
  2. Put a bucket down and move anything below it.
  3. If the ceiling is bulging, pierce it deliberately at the lowest point with a screwdriver to let water out in a controlled way. A bulge that bursts on its own does far more damage.
  4. Check whether it appears only during rain, only when the AC runs, or all the time. AC-only means a condensate line, not the roof.
  5. Look in the attic above it with a torch if you can do so safely, and trace where the water actually enters. It often travels along a rafter before dropping.
Stop hereDo not go on the roof. Not in the rain, not after, not to have a quick look. Roof falls are among the most common serious home injuries, and Florida tiles are brittle.

When to call a pro: Any active roof leak is a call now. Water tracks and spreads, and the repair cost multiplies with delay.

Gutters overflowing in rain
  1. Look at where it overflows. A single spot usually means a local blockage; the whole run means the downspout.
  2. Check the bottom of the downspout is clear and actually discharging away from the house.
  3. Look for plant growth in the gutter. In Florida things germinate in there within a season.
  4. Note whether water is running behind the gutter, against the fascia, which rots it quickly.
  5. Check the gutter still has fall toward the downspout; they sag over time.
Stop hereDo not do this from a ladder alone, on wet ground, or leaning sideways. More people are hurt cleaning gutters than by the water they were worried about.

When to call a pro: Gutter cleaning is cheap to have done, twice a year here, and the alternative is fascia rot and foundation water.

Water coming in around a window
  1. Note whether it happens in all rain or only wind-driven rain from one direction.
  2. Check the weep holes along the bottom of the exterior frame, small slots that let water drain out. They block with dirt and then the frame fills.
  3. Clear them gently with a piece of wire.
  4. Look at the caulk around the exterior of the frame for gaps, cracks or missing sections.
  5. Check the interior sill for staining or soft spots, which mean it has been happening longer than you think.
Stop hereDo not seal the weep holes. People do this constantly, and it turns a drip into a trapped pool inside the frame.

When to call a pro: Soft drywall or a soft sill means water has been getting in for a while and there may be damage behind it.

Exterior door sticks or won't latch
  1. Check the hinge screws. Long screws into the frame work loose and let the door drop. Tightening them fixes most sticking doors.
  2. If a screw spins without biting, replace it with a longer one that reaches the framing behind.
  3. Look at where it rubs and note whether it is seasonal. Humidity swells wood doors here.
  4. Check the strike plate on the frame lines up with the latch, and move it if not. The screw holes usually allow a little adjustment.
  5. Clean and lubricate the latch mechanism with a dry lubricant, not oil, which collects grit.
Stop hereNothing risky. Resist planing a door as a first move. It is permanent, and hinge screws fix it far more often.

When to call a pro: A door that has dropped noticeably, or a frame that is out of square, can indicate settlement worth looking at properly.

Pool cage or screen is torn
  1. Photograph every panel that is damaged, and the structure as a whole, with the date. Screen enclosures are among the most disputed storm claim items in Florida.
  2. Note whether the frame itself is bent or only the mesh is torn. They are very different repairs.
  3. Check the anchor points where the cage meets the deck for movement or lifted bolts.
  4. Small tears can be patched with screen repair tape as a stopgap.
  5. Clear debris sitting on the roof panels. The weight accelerates damage.
Stop hereDo not climb on the enclosure roof. It is not designed to carry a person and the fall is onto concrete or into water.

When to call a pro: If the frame is bent or anchors have lifted, get it assessed before the next storm. Damaged cages fail progressively.

A storm is coming: what should I do?
  1. Photograph the outside of your home on every side, plus the roofline, today. Dated before-photos are the single most useful thing you can have in a claim.
  2. Bring in or tie down everything loose outside: furniture, planters, the grill, bins. Loose items become the thing that breaks a window.
  3. Check you know where your water shutoff and electrical panel are, and that you can reach them in the dark.
  4. Charge everything, and fill a bath if you are on a well.
  5. Photograph the inside of each room too, so contents are documented before rather than after.
Stop hereDo not go outside during the storm to check on anything. Nothing outside is worth it, and Florida injuries cluster in the hours people go out to look.

When to call a pro: Canopy's storm readiness checklist walks all of this and keeps the photos as a dated record. Ask Myles to open it.

Musty or mouldy smell in the house
  1. Track down where it is strongest: a closet, a bathroom, near an air handler, or a particular wall.
  2. Check the AC condensate drain and pan, which is the most common source in Florida.
  3. Look behind and under anything against an exterior wall for condensation.
  4. Check bathroom fans actually vent outside and are being run long enough.
  5. Look at indoor humidity. Above about 60% for extended periods is what lets growth start; a cheap hygrometer tells you.
Stop hereDo not disturb or brush visible mould on drywall. It releases spores. And do not paint over it, which hides it while it continues.

When to call a pro: Visible growth larger than a dinner plate, or a smell you cannot source, is worth an assessment rather than guesswork.

Hurricane shutters won't close or are stuck
  1. Test them now, not when a storm is named. That is the entire lesson of this entry.
  2. Clear the bottom track of sand, leaves and grit. This jams accordion and rolling shutters more than anything else.
  3. Lubricate the track and wheels with a dry silicone spray, not oil.
  4. Check the locking pins and that the keys are somewhere you can find in the dark.
  5. For roll-downs, check the crank or motor operates the full travel without binding.
Stop hereDo not force a jammed shutter with a bar. Bent tracks are far more expensive than a service call, and you need them working in days rather than weeks.

When to call a pro: Get them serviced outside of season. Nobody is available once a storm is named.

Skylight is leaking
  1. Note whether it leaks in all rain or only wind-driven rain, and photograph the staining with the date.
  2. Check whether it is actually a leak or condensation. Condensation appears on the glass in cold weather and runs down evenly.
  3. Look at the interior frame for staining at the corners, which usually means flashing rather than glass.
  4. Put a container underneath and protect what is below.
  5. Check the skylight is not painted shut if it is an opening one, and that its weep channels are clear.
Stop hereDo not go on the roof to look at it. Skylights sit in the middle of roof planes and are one of the most common fall points.

When to call a pro: Skylight leaks are almost always flashing, not the unit. A roofer, not a glazier.

Sliding glass door is hard to open
  1. Vacuum the bottom track thoroughly. Sand and grit are almost always the cause in Florida.
  2. Clean the track with a stiff brush and a damp cloth, then dry it.
  3. Look for the roller adjustment screws, usually small holes at the bottom edge of the door, at each end. Raising the rollers slightly often transforms it.
  4. Lubricate with a dry silicone spray. Never oil or grease, which collects grit and makes it worse.
  5. Check the track itself is not dented. A bent lip catches the rollers.
Stop hereDo not lift a large slider out of its track alone. They are heavy, they are glass, and they come out unpredictably.

When to call a pro: Worn rollers are an inexpensive replacement and make a dramatic difference. A bent track usually needs the door out.

Cracks in the stucco or exterior wall
  1. Photograph each crack with a coin or ruler in shot for scale, and note the date. Comparing later is how you tell settling from movement.
  2. Note the pattern. Fine hairline cracks are usually cosmetic; stair-step cracks following the block joints matter more.
  3. Check whether cracks appear at the corners of windows and doors, which is normal stress concentration.
  4. Look for cracks that have opened wide enough to admit water, and whether there is staining below them.
  5. Re-photograph in three months from the same spot.
Stop hereDo not simply caulk and paint over a crack that is growing. You lose the evidence of movement and the water still gets in behind.

When to call a pro: Cracks wider than about a pencil line, cracks that are visibly growing, or any accompanied by doors sticking, deserve a structural opinion.

Driveway or patio concrete is cracking
  1. Note whether the two sides of the crack are level with each other. Level is usually shrinkage; a lip means movement.
  2. Photograph with scale and date.
  3. Clear vegetation from cracks. Roots widen them quickly.
  4. Seal fine cracks with a concrete crack filler to keep water out, which is what causes them to spread.
  5. Check where water runs during heavy rain. Concrete cracks follow water.
Stop hereNothing risky. Avoid pressure-washing directly into a crack, which erodes the base underneath and makes it worse.

When to call a pro: A lip you can catch your foot on is both a trip hazard and a sign of base movement. Worth addressing.

Fence panel is loose or blown down
  1. Photograph the damage and the whole fence line with the date, before moving anything. Fence damage is a common storm claim item.
  2. Check whether it is the panel or the post. A leaning post means the concrete or the timber below ground has failed.
  3. Secure anything that could blow further and cause damage or injury.
  4. Push the post firmly and see whether it moves at ground level, which tells you which repair you are facing.
  5. Check with your neighbour and your HOA before rebuilding. Boundary and style rules bite here.
Stop hereDo not dig post holes without knowing what is buried on that line. Irrigation, low-voltage lighting and sometimes utility services run along fence lines.

When to call a pro: A single panel is a weekend job. Multiple failed posts usually means the whole run is at end of life.

Garage

3 problems

Garage door won't close
  1. Look at the two small sensors near the floor on each side of the door, about six inches up. One should glow steady. If either is dark or blinking, they have lost sight of each other.
  2. Clear anything in the beam's path: a bin, a bike wheel, a coiled hose. This is the cause most of the time.
  3. Wipe both sensor lenses with a dry cloth. Cobwebs and dust are enough to break the beam.
  4. Check the sensors are pointing at each other. A knock from a car door can twist one out of line. Hand-tighten the bracket wing nut and aim it until the light is steady.
  5. If the door closes a few inches then reverses, look along the track and the floor for an obstruction, and at the rubber seal at the bottom for something wedged under it.
Stop hereDo not adjust the springs above the door or the cables running down each side. Those are under extreme tension and cause serious injuries every year. If a spring looks stretched, gapped or broken, stop and call someone.

When to call a pro: If the sensors are aligned and clean and it still reverses, it is usually the opener's force setting or the springs. Both are worth a professional.

Garage door won't open
  1. Try the wall button inside the garage. If that works and the remote does not, it is the remote, usually the battery.
  2. Replace the remote battery. Most take a coin cell you can buy anywhere.
  3. Look for a lock button on the wall panel, often marked with a padlock. If it is engaged the opener ignores remotes entirely. Hold it for a few seconds to release.
  4. Check the opener has power, most have a light that comes on when you press the button. If nothing, look at the outlet it is plugged into, and at your breaker panel.
  5. Look for a hanging red cord on the rail. If it has been pulled, the door is disconnected from the opener. With the door fully CLOSED, pull it toward the opener motor to re-engage.
Stop hereNever pull the red release cord while the door is partly open. It can drop under its own weight. Only ever do it with the door fully closed.

When to call a pro: If the opener has power and runs but the door does not move, the drive gear or the springs have likely gone.

Garage door is noisy
  1. Work out where the noise comes from: the rollers, the opener motor, or the door hitting the track.
  2. Check every roller bracket and hinge bolt with a spanner and hand-tighten anything loose. Vibration works them out over years.
  3. Lubricate the rollers, hinges and the opener rail with a garage door lubricant. Not WD-40, which cleans rather than lubricates and makes it worse in a month.
  4. Look at the rollers themselves. Worn nylon rollers are noisy and cheap to replace.
  5. Check the track is clear of dents and debris.
Stop hereNever lubricate, adjust or tighten anything on the springs or the cables. Those are under tension and are not a homeowner part.

When to call a pro: A sudden change to loud grinding, or a bang during operation, means stop using it and call. That is often a spring or a cable.

Pool

4 problems

Pool water has gone cloudy
  1. Check the pump is actually running and the skimmer baskets are not full. Nothing else matters if water is not circulating.
  2. Look at the filter pressure gauge. If it reads more than about 8 to 10 psi above its clean baseline, the filter needs backwashing or cleaning.
  3. Empty the pump basket as well as the skimmers. It clogs quietly and starves the pump.
  4. Test the water. Cloudy almost always means chlorine has dropped or pH has drifted high.
  5. Run the pump longer. In Florida summer, eight to twelve hours a day is normal, and short cycles are a common cause of cloudiness.
Stop hereNever mix pool chemicals together, and never add water to acid. Add chemicals to water, one at a time, with the pump running.

When to call a pro: Water that stays cloudy after balancing and a full filter clean usually means the filter media is spent.

Pool pump won't start
  1. Check the breaker for the pool equipment, usually its own breaker, sometimes a sub-panel near the pad.
  2. Check the timer or automation is actually calling for it to run, and has not been left in a schedule gap.
  3. Listen. A hum with no movement means it is getting power but is seized or the capacitor has failed.
  4. Check the pump basket and impeller for debris if the pump has run dry.
  5. Make sure the water level is above the skimmer mouth. A pump that has lost prime will not restart on its own.
Stop hereTurn the breaker off before opening the pump lid, and release pressure at the filter's air relief valve first. A pressurised filter lid can come off with real force.

When to call a pro: A humming pump is a failed capacitor or a seized motor. Both are technician work and both are cheap to catch early.

Pool equipment is louder than normal
  1. Check the water level is above the skimmer mouth. A pump sucking air is loud and damages itself.
  2. Empty the skimmer and pump baskets.
  3. Check the pump lid O-ring is seated and lubricated. A poor seal draws air.
  4. Listen for whether it is a grinding, a screech, or a rattle. Grinding and screeching are bearings.
  5. Note whether it is worse at startup or constant.
Stop hereA screeching pump is failing bearings. Running it to destruction seizes the motor, which turns a bearing job into a new pump. Turn it off.

When to call a pro: Bearings caught early are a cheap rebuild. Left alone they are a full motor replacement.

Pool heater won't heat
  1. Check the pump is running. Nearly every pool heater refuses to fire without adequate flow.
  2. Check the thermostat setpoint is above current water temperature.
  3. Clean the filter and baskets. Low flow is the most common cause of a heater cutting out.
  4. If it is a heat pump, note the air temperature. They lose effectiveness below about 50°F and stop entirely lower.
  5. Write down any error code shown on the panel.
Stop hereDo not open a gas pool heater's cabinet. If you smell gas near it, shut the gas off at the heater and call from a distance.

When to call a pro: Flow-related lockouts usually resolve with filter service. Ignition faults on gas heaters are technician work.

Lawn and irrigation

3 problems

One sprinkler zone isn't coming on
  1. Run that zone manually from the controller. If nothing happens there, the issue is the valve or its wiring rather than the schedule.
  2. Check the other zones. If they all fail, look at the controller's power and at the main irrigation shutoff.
  3. Find the valve box for the dead zone, a green rectangular lid at ground level. Lift it and look for water pooling, which suggests a stuck valve.
  4. Turn the small solenoid on top of the valve a quarter turn anticlockwise. The zone should start. If it does, the solenoid is fine and the problem is electrical.
  5. Check the heads themselves are not blocked by grass growth or buried by mulch.
Stop hereDo not dig near valve boxes without knowing what else is buried there. Irrigation, low-voltage lighting and sometimes utility lines share the same trenches.

When to call a pro: A zone that will not run manually from the valve usually means a failed solenoid or a broken wire, quick work for an irrigation tech.

Sprinklers keep running or won't shut off
  1. Turn the controller to OFF. If water keeps running, the valve is stuck open rather than the schedule being wrong.
  2. Find the valve box for that zone and turn the solenoid clockwise until it seats fully.
  3. If that stops it, the solenoid or a piece of grit in the valve is the problem.
  4. If water still runs, shut the irrigation supply off at its own valve, usually near the backflow preventer.
  5. Check the controller for a duplicated or overlapping program. Two schedules running back to back looks like a fault.
Stop hereKnow where your irrigation shutoff is before you need it. A stuck zone can run thousands of gallons overnight and Florida water bills reflect it.

When to call a pro: A valve that will not close mechanically needs replacing, and it is a quick job for an irrigation tech.

Irrigation backflow preventer is spraying or leaking
  1. Shut off the irrigation supply at the valve before the backflow device.
  2. Note whether it leaks constantly or only when a zone runs.
  3. Check for freeze damage if it happened after a cold snap. Cracked bonnets are common even in Florida's rare freezes.
  4. Look for debris holding a check valve open, which causes continuous discharge.
  5. Photograph it before anyone works on it, and note the model.
Stop hereDo not remove or bypass a backflow preventer to stop a leak. It exists to keep irrigation water out of your drinking supply, and removing it is both unsafe and usually illegal.

When to call a pro: Backflow devices must be tested and certified in most Florida jurisdictions. Use someone licensed to do it.

Pests

1 problem

I think I have termites or pests
  1. Photograph what you have found (the insects, the damage, or the droppings) before disturbing anything.
  2. For suspected termites, look for mud tubes on foundation walls, discarded wings near windowsills, or wood that sounds hollow when tapped.
  3. Note the season. Swarms in spring are common in Florida and do not always mean an established colony inside.
  4. Clear the obvious attractants: standing water, pet food left out, gaps under doors.
  5. Do not spray a suspected termite site with an over-the-counter product. It can scatter the colony and make treatment harder.
Stop hereTermite treatment is not a DIY job, and neither is anything involving a stinging nest larger than a fist. Both go wrong expensively.

When to call a pro: Termites are worth a same-week inspection. Damage compounds quietly and most policies exclude it entirely.

This page is a reference, not a chat. To ask Myles about your own home, open the Canopy app.