These are the 105 home problems Myles walks homeowners through in the Canopy app, shown here word for word. In the app, Myles matches a question to the right one and tailors it to that home: which unit it has, where it is, and whether it is still under warranty. Each one ends at a clear point to stop.
Shown exactly as Myles gives them. Read these before anything else.
When to call a pro: Do not re-enter or relight anything until the gas company has cleared the property, regardless of how faint the smell was.
When to call a pro: Emergency services first, then an HVAC technician to find the source before anything fuel-burning is used again.
When to call a pro: Same day, no exceptions, even if the smell stops. Something has already overheated and it will do it again.
When to call a pro: This is a call now, at any hour. Sewage backup damage compounds by the hour and most policies require prompt reporting.
12 problems
When to call a pro: Ice on the lines that returns, a condenser that will not start, or a system running constantly without reaching temperature all need a technician.
When to call a pro: If the line will not clear, or the pan refills straight after emptying, call before it finds your drywall.
When to call a pro: If it has power at the breaker, the switch is on, and it still does nothing, it is a capacitor, a contactor or the board, all technician work.
When to call a pro: Short cycling that survives a new filter and a clean condenser usually means low refrigerant or an oversized system.
When to call a pro: Repeat freezing means either airflow is still restricted or the charge is low. Low charge means a leak, and topping it up without finding the leak just repeats.
When to call a pro: Screeching, grinding or banging are all 'turn it off and call today'. Rattles can wait for a scheduled visit.
When to call a pro: Persistent imbalance can mean undersized ducting or a leaking duct run in the attic. Worth having airflow measured.
When to call a pro: A thermostat more than three or four degrees out after all that is either failing or badly located, both worth a visit.
When to call a pro: Cold air on a call for heat, after filter and breaker, usually means failed heat strips, a bad reversing valve, or an ignition fault.
When to call a pro: If the smell persists after the drain is clear and the filter is new, the evaporator coil likely needs professional cleaning.
When to call a pro: A bill that doubles with no behaviour change and a clean filter is worth having the system's amp draw checked.
When to call a pro: Poor attic ventilation shortens roof life and raises bills. Worth having assessed properly rather than adding a fan and hoping.
30 problems
When to call a pro: If the tank is cracked, the bolts underneath are weeping, or water is pooling at the base, that is a plumber.
When to call a pro: Water pooling under the tank, rusty water from the hot tap, or a reset that will not hold all mean it is time.
When to call a pro: Several fixtures draining slowly at once, or any sewage smell, means a main-line issue. That is a plumber, not a plunger.
When to call a pro: If it hums with nothing jammed, or trips its reset repeatedly, the motor has gone. Replacement is usually cheaper than repair.
When to call a pro: Any leak inside a wall or ceiling, or one you cannot stop at a shutoff, is a call now rather than tomorrow.
When to call a pro: House-wide low pressure with the main fully open can mean a leak in the supply line, especially if you also see a jump in your bill.
When to call a pro: If the smell persists after every trap has been run and cleaned, get someone to check the venting.
When to call a pro: A thermostat that no longer controls temperature is a genuine scald risk and should be replaced promptly.
When to call a pro: Rumbling plus rusty water, or any moisture at the base, means plan for replacement rather than repair.
When to call a pro: A leaking tank is a same-day call. They rarely fail slowly for long, and a full tank emptying into a garage does real damage.
When to call a pro: A sudden halving of hot water capacity on an electric heater is usually a failed lower element, which is an inexpensive fix.
When to call a pro: If other fixtures gurgle or back up when you flush, the blockage is in the main line, not the toilet.
When to call a pro: If the level is right, the flapper is good and the rim holes are clear, the internal trapway may be partially blocked.
When to call a pro: If you cannot isolate the tap, or the body of it is corroded, replacing the whole fixture is usually cheaper than repeated repairs.
When to call a pro: A worn diverter usually means replacing the spout or the valve cartridge: inexpensive, but often behind the wall.
When to call a pro: A rocking toilet or a stained floor around the base means the wax ring has failed and the subfloor may be wet. That is a same-week call.
When to call a pro: A pump that hums without pumping, or a float that will not trigger it, should be replaced before the next storm rather than after.
When to call a pro: Persistent hammering deserves proper arrestors fitted at the offending appliance. Left alone it works joints loose over years.
When to call a pro: No water with the main open, and neighbours unaffected, means a supply line problem on your property.
When to call a pro: Bottom leaks are not repairable. Top and side leaks usually are, and cheaply.
When to call a pro: A moving meter with everything off means a leak on your side, often underground. That is worth finding quickly.
When to call a pro: Damp on the wall below an outdoor tap can mean a split pipe inside the wall, which is worth catching early.
When to call a pro: Slab leaks need electronic location before excavation. Call a plumber who does leak detection, not just repairs.
When to call a pro: Soggy ground over the drain field or sewage odour outside means call today. Septic repairs escalate from expensive to very expensive quickly.
When to call a pro: Rapid cycling destroys pumps quickly. If the tank has waterlogged, get it dealt with before the pump burns out.
When to call a pro: A unit that regenerates on schedule but produces no softening usually needs new resin or a valve rebuild.
When to call a pro: Tankless units need descaling roughly annually in Florida water. If it has never been done, that is likely your answer.
When to call a pro: A broken flange or a soft subfloor means pulling the toilet. That is a plumber, and worth doing before it becomes a floor repair.
When to call a pro: Sustained high pressure destroys appliances, hoses and joints throughout the house. Replacing a failed regulator is cheap by comparison.
When to call a pro: A blocked air gap that keeps returning usually means the drain hose or the disposal inlet needs proper clearing.
17 problems
When to call a pro: If a breaker keeps tripping, or the outlet is warm, discoloured or smells of burning, stop using it and call an electrician today.
When to call a pro: A breaker that trips with nothing plugged in needs an electrician. So does one that trips the instant you reset it.
When to call a pro: Persistent whole-house flickering can be a loose service connection, which is both a fire risk and the utility's problem to diagnose.
When to call a pro: If a hard-wired alarm chirps with a fresh battery and is under 10 years old, it may be faulty and it is worth replacing the whole unit.
When to call a pro: If it will not hold with everything unplugged, or trips again within minutes, that circuit needs an electrician.
When to call a pro: If the fan moves at the ceiling mount rather than the blades, the box may not be rated for a fan. That is worth fixing properly.
When to call a pro: If the fault follows the appliance to another circuit, it is the appliance. If it stays with the circuit, it is the wiring, and that is an electrician.
When to call a pro: Switches are cheap and quick for an electrician. A warm one is a same-week call, not a someday.
When to call a pro: An outdoor outlet that trips repeatedly when dry has water in the conduit or a failed device. Both need an electrician.
When to call a pro: A dead transformer is cheap to replace but sits on mains wiring. Worth the call.
When to call a pro: Lights dimming and brightening in the affected half, or appliances behaving oddly, points at a lost neutral. Treat that as urgent.
When to call a pro: A duct that has come adrift in the attic is venting warm wet air into your insulation. Worth fixing promptly in Florida.
When to call a pro: A unit over ten years old should simply be replaced. An interconnected set should be replaced together.
When to call a pro: A fan that hums without turning has a failed capacitor. Cheap part, but it is inside the housing on a ceiling.
When to call a pro: A standby generator that fails its self-test needs servicing before storm season, not during it.
When to call a pro: Repeated trips with everything unplugged mean real arcing somewhere in the wiring. Call promptly.
When to call a pro: Any pool light fault is an immediate call to a licensed electrician with pool experience. Do not treat this as an inconvenience.
18 problems
When to call a pro: If the filter is clean, the disposal runs, and it still holds water, the drain pump has probably failed.
When to call a pro: Silent compressor, frost building on the back wall, or a fridge that runs constantly without getting cold all need a technician.
When to call a pro: If the filter is clear and it still will not drain, the pump has gone. On an older machine, weigh repair against replacement.
When to call a pro: If airflow is good and it still runs cold, the heating element or thermal fuse has gone.
When to call a pro: A failed element or igniter is a straightforward repair, but both involve mains voltage or gas. Worth the call.
When to call a pro: Leaks from underneath the machine rather than the connections usually mean the pump or tub seal, which on an older machine may not be worth repairing.
When to call a pro: If the smell persists after a deep clean, the sump or drain hose may be holding residue and need clearing.
When to call a pro: If the arms spin, the filter is clean and it still leaves residue, the circulation pump or the inlet valve may be weak.
When to call a pro: Power at the breaker, door latched, no response at all usually means the door switch or the control board.
When to call a pro: A leaking water line or a cracked drip pan is a straightforward repair. Water pooling with frost building inside means the defrost system.
When to call a pro: If water reaches the fridge but the mould never fills, the inlet valve or the ice maker module has failed.
When to call a pro: A microwave that runs without heating has almost always lost its magnetron or diode. On most units, replacement is cheaper than repair.
When to call a pro: More than 50°F out after calibration usually means a failing temperature sensor, which is a cheap part.
When to call a pro: A burner that sparks but will not light, with clean ports, usually means the igniter or the valve.
When to call a pro: A humming motor, a broken belt or a failed thermal fuse are all repairs. A thermal fuse in particular is cheap and often the whole problem.
When to call a pro: If airflow is weak with clean filters and a clear vent, the blower motor is failing.
When to call a pro: Have the full duct professionally cleaned annually if the run is long or has bends. It is a fire prevention job, not a chore.
When to call a pro: Slow flow with a new filter and an open valve usually means the inlet valve on the fridge is failing.
13 problems
When to call a pro: Any active roof leak is a call now. Water tracks and spreads, and the repair cost multiplies with delay.
When to call a pro: Gutter cleaning is cheap to have done, twice a year here, and the alternative is fascia rot and foundation water.
When to call a pro: Soft drywall or a soft sill means water has been getting in for a while and there may be damage behind it.
When to call a pro: A door that has dropped noticeably, or a frame that is out of square, can indicate settlement worth looking at properly.
When to call a pro: If the frame is bent or anchors have lifted, get it assessed before the next storm. Damaged cages fail progressively.
When to call a pro: Canopy's storm readiness checklist walks all of this and keeps the photos as a dated record. Ask Myles to open it.
When to call a pro: Visible growth larger than a dinner plate, or a smell you cannot source, is worth an assessment rather than guesswork.
When to call a pro: Get them serviced outside of season. Nobody is available once a storm is named.
When to call a pro: Skylight leaks are almost always flashing, not the unit. A roofer, not a glazier.
When to call a pro: Worn rollers are an inexpensive replacement and make a dramatic difference. A bent track usually needs the door out.
When to call a pro: Cracks wider than about a pencil line, cracks that are visibly growing, or any accompanied by doors sticking, deserve a structural opinion.
When to call a pro: A lip you can catch your foot on is both a trip hazard and a sign of base movement. Worth addressing.
When to call a pro: A single panel is a weekend job. Multiple failed posts usually means the whole run is at end of life.
3 problems
When to call a pro: If the sensors are aligned and clean and it still reverses, it is usually the opener's force setting or the springs. Both are worth a professional.
When to call a pro: If the opener has power and runs but the door does not move, the drive gear or the springs have likely gone.
When to call a pro: A sudden change to loud grinding, or a bang during operation, means stop using it and call. That is often a spring or a cable.
4 problems
When to call a pro: Water that stays cloudy after balancing and a full filter clean usually means the filter media is spent.
When to call a pro: A humming pump is a failed capacitor or a seized motor. Both are technician work and both are cheap to catch early.
When to call a pro: Bearings caught early are a cheap rebuild. Left alone they are a full motor replacement.
When to call a pro: Flow-related lockouts usually resolve with filter service. Ignition faults on gas heaters are technician work.
3 problems
When to call a pro: A zone that will not run manually from the valve usually means a failed solenoid or a broken wire, quick work for an irrigation tech.
When to call a pro: A valve that will not close mechanically needs replacing, and it is a quick job for an irrigation tech.
When to call a pro: Backflow devices must be tested and certified in most Florida jurisdictions. Use someone licensed to do it.
1 problem
When to call a pro: Termites are worth a same-week inspection. Damage compounds quietly and most policies exclude it entirely.
This page is a reference, not a chat. To ask Myles about your own home, open the Canopy app.